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What information do we collect?

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• We collect information from you when you register on the site, place an order, enter a contest, respond to a survey or communication such as e-mail, or participate in another site feature.

• When ordering or registering, we might ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

• We also collect information about gift recipients so that we can fulfil the gift purchase.

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All this infomation is only kept on our website and nowhere else

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How do we use your information?

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We may use your personal data:

• to provide goods and services to you or your organisation

• for basic profiling purposes

• to let you know about other goods and services in which you may be interested

• to inform you about changes and improvements to this website.

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Third party links

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• We may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

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Pre-Orders

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• For any orders placed that contain any pre-order items, we will hold this order and set the order status to until everything is ready to ship. (You may contact us if you would like to separate your order which may require extra payments for postage) When everything is ready to dispatch you will then receive an email informing you for the dispatch.

• When placing an order with us, we will always secure the funds at the checkout.

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Restriction of goods

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• Kitsune Cards reserves the right,  to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same debit / credit card and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied to an existing order. Kitsune Cards reserves the right to cancel any order without warning or notification for any reason (however an email will be sent if this does happen.

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Accuracy

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• While Kitsune Cards prides itself in providing accurate product and pricing information, pricing or typographical errors may occur. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Kitsune Cards shall have the right, at our sole discretion, to refuse or cancel any orders placed for the item. In the event that an item is mispriced, Kitsune Cards may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

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Lost or Missing Orders

• Kitsune Cards is not reliable for any lost or additional costs incurred by a customer caused by a delayed/lost Parcels or letters. If a parcel is classed as a delivered this is final and Kitsune Cards will not be responsible for stolen/lost goods.

• If you have any notes or requests in regards to parcels being delivered you MUST right in the notes "not to leave in safe place" or "deliver to a neighbour". Once tracking is provided to the order and dispatched, Kitsune Cards isn't responsible for any lost parcels due to what is listed above.

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Customer Service

• Please do contact us if you have any problems with our service or website, we will do our utmost to help you.

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